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Monday, February 25
 

12:30pm

Tutorial #01: Health Canada Reporting Requirements and What to Expect when you’re Being Inspected
Section 14 of the Canada Consumer Product Safety Act (CCPSA) defines the duties of all regulated parties in the event of an incident.  It states that any person who manufactures, imports or sells consumer products in Canada for commercial purposes must make Health Canada aware of health or safety incidents involving their products.  

Incidents reported to Health Canada from industry, consumers, and other partners are a key tool in the early warning and detection of health or safety issues. They ultimately help reduce the number of unsafe consumer products and risks on the Canadian market. These reports also allow for effective collaboration with industry to efficiently respond to consumer product concerns related to health or safety.
Another key tool that the Consumer Product Safety Program uses to support the goal of targeted oversight is planned, targeted inspections. The Program uses a risk-based approach to monitor and verify industry compliance with the regulations for consumer and cosmetic products on a cyclical basis. Sampling and inspecting for compliance is targeted to those regulated product categories and establishments where intelligence indicates elevated levels of non-compliance. The CCPSA clearly defines industry’s obligations and provides government with the tools to take action when necessary

During this tutorial you can hear about these reporting responsibilities, how they compare to those of the US, and learn what to expect when you’re being inspected by Health Canada’s regional inspection staff – your point people for all questions related to the consumer products and cosmetics.

Speakers
PP

Patricia Pelletier

Director of the Risk Assessment Bureau, Health Canada's Consumer Product Safety Directorate
Patricia Pelletier is the Director of the Risk Assessment Bureau of Health Canada’s Consumer Product Safety Directorate (CPSD) where she is responsible for information and data management including mandatory incident reporting and cosmetic notifications; triage; surveillance and... Read More →
avatar for Laurie Riley

Laurie Riley

Regional Manager, Atlantic Region, Health Canada
Laurie Riley joined Health Canada in 2003 and is the Regional Manager for the Consumer Product Safety Program, Atlantic Region. The Consumer Product Safety Program helps safeguard the Canadian public against health risks and safety hazards associated with commonly-used consumer products... Read More →




Monday February 25, 2019 12:30pm - 1:45pm
Grand Ballroom South

12:30pm

Tutorial #02: A Collaboration for Safety: Brands and States Working Together For a Common Purpose
State and industry reps will discuss how they work with the regulated to community to assist in compliance with state chemical reporting requirements. Focus will not only be on how to comply but the way our organizations support each other to make compliance easier - such as development of the new multi-state reporting database.

Moderators
avatar for Al Kaufman

Al Kaufman

Sr. VP, Technical Affairs, The Toy Association
Alan P. Kaufman is a toy industry veteran with over 40 years of experience addressing product safety, quality assurance, regulatory compliance and product testing issues for toy companies and retailers. Mr. Kaufman previously served as Vice-President for Global Product Safety and... Read More →

Speakers
avatar for David Smith

David Smith

Senior Compliance Manager, LEGO Systems, Inc.
Dave Smith is the Senior Compliance Manager at LEGO Systems, Inc., the United States affiliate of The LEGO® Group. In this role, he is responsible for ensuring that LEGO branded products are compliant with legislation and standards in North America, and also meet strict LEGO safety... Read More →
avatar for Topher Buck

Topher Buck

IC2 Project Manager, Northeast Waste Management Officials’ Association (NEWMOA)
Topher Buck is a Project Manager at NEWMOA, where he manages the Interstate Chemicals Clearinghouse (IC2), including several online database projects, alternatives assessment initiatives, and support for state programs requiring disclosure of chemicals in products. Topher previously... Read More →
avatar for Jay Howell

Jay Howell

Senior Director, Product Safety and Compliance, U.S. Ethics and Compliance, Walmart
Jay Howell is Senior Director; Product Safety and Compliance at Walmart. Prior to joining Walmart, Jay held various roles at the U.S. Consumer Product Safety Commission (CPSC) and served as Vice President, Manufacturing and Operations, at Cooper Industries.


Monday February 25, 2019 12:30pm - 1:45pm
Grand Ballroom North and Central

2:15pm

Tutorial #03: Product Safety Management: How to Establish an Effective Program (repeating)
This panel will discuss how a company should analyze their culture and organization and risk tolerance, and determine what type of program to adopt. Experienced product safety professionals will discuss what works and what doesn't work and how to select the right program. In addition, the panel will survey ICPHSO attendees and members before the meeting to find out what they think works and doesn't work. Survey results will be discussed by the panel.

Moderators
avatar for Kenneth  Ross

Kenneth Ross

Attorney at Law, Bowman and Brooke LLP
Ken has devoted virtually his entire career to product safety.  Starting in 1976, Ken helped Westinghouse Electric set up its product safety and product integrity program.  In 1987, he joined a law firm and has consulted with many manufacturers on product safety, regulatory compliance... Read More →

Speakers
avatar for Don Mays

Don Mays

Chief Safety and Quality Officer, Samsung Electronics America
Don Mays is Chief Safety and Quality Officer at Samsung Electronics America where he has oversight of enterprise quality and product safety. He works to identify and mitigate product risks to Samsung, its customers, and consumers. Most recently Don was Managing Director at Deloitte... Read More →


Monday February 25, 2019 2:15pm - 3:30pm
Grand Ballroom North

2:15pm

Tutorial #04: Social Media, Product Hacks and Consumer Misuse: A Toolkit for the Good, the Bad, and the Unexpected (repeating)
Product hacks, shortcuts, and consumer misuse of your brand's products are all being broadcast on social media every day.  How should a responsible brand behave? Social media strategy is no longer optional for brands; it is a critical part of any brand strategy. In this engaging and interactive session, three major consumer brands and CPSC's social media leader will review the good, the bad, and the ugly of social media and consumer misuse gone awry. As every factual situation is different, your brand may need a different tool from its toolkit each time, depending on the circumstances. Panelists will generously share approaches from their tool-kits that have worked for them as well as those approaches that… didn’t. The panel hopes that audience members will come prepared with their own examples of both successful and unsuccessful approaches.  

TO PREPARE:  Before the panel and throughout ICPHSO, please visit www.productmisuse.com for examples of product misuse broadcast on social media and please add your own examples via Twitter, Instagram, Facebook, and YouTube.  Be sure to use the hashtag #productmisuse and #icpsho in your post and it will display on that website. Examples need not be your own. The panel welcomes your engagement.

Moderators
avatar for Neal Cohen

Neal Cohen

Principal, Neal Cohen Law, LLC
Neal Cohen is an experienced and well-respected product safety attorney and consultant in the United States. He advises companies whose products are regulated by the Consumer Product Safety Commission (CPSC), where he served in various capacities as an attorney and senior official... Read More →

Speakers
avatar for Jennifer Shecter

Jennifer Shecter

Senior Director, Content Impact and Corporate Outreach, Consumer Reports
Jennifer Shecter is the Director of Content Impact & Corporate Outreach at Consumer Reports. In this capacity, she helps lead outreach and communications with manufacturers, partners, and policymakers, coordinating public service activities, and pursuing strategic initiatives to... Read More →
avatar for Vladimir Brajkovic

Vladimir Brajkovic

Head of Development Function, IKEA of Sweden
Vladimir Brajkovic joined IKEA of Sweden in 2016 as Product Requirements and Compliance Manager. Since 2017 he is the Development Function Manager, responsible for Enabling engineering capabilities, Requirements development, Packaging, Product verification, Material management, Product... Read More →
avatar for Alison Erickson

Alison Erickson

Assistant General Counsel, Hallmark
Alison handles intellectual property and product and trade compliance for Hallmark, DaySpring, and Crayola.  As a patent attorney, chemist, and caring consumer, Alison's goals as Assistant General Counsel include protecting and advancing innovation while maintaining supreme quality... Read More →
avatar for Joe Galbo

Joe Galbo

Social Media Specialist, CPSC
Joe Galbo joined the Consumer Product Safety Commission Office of Communication in June 2016 as a Social Media Specialist. In this role he coordinates the digital content and strategy behind all CPSC social media platforms and websites.Follow CPSC on Twitter, Facebook and Instagram... Read More →


Monday February 25, 2019 2:15pm - 3:30pm
Grand Ballroom Central

2:15pm

Tutorial #05: Accelerate the Speed of Your Business & Lead the Way to a Safer Future with Data & Digital Transformation
For many businesses, remaining competitive in the future means converting today’s data deluge into real insights that enhance consumer experience and sustain advantage.

By unifying and analyzing data types that have traditionally been disconnected across the typical corporation, businesses can radically transform their approach to risk and optimize operations.

Real-time analysis of data from product creation to consumption, combined with contextualization of data via machine learning, allows us to understand more and see where humans could not in the past enabling faster time-to-market and reduced risk to products and revenue.

Join this session with panelists from leading retail and consumer goods companies, and experts in technology-led business transformation to learn how Product Safety information is enabling enterprise-wide digital transformation and accelerating the speed of insight to action for retail and consumer goods businesses.


Moderators
avatar for Rachel Weintraub

Rachel Weintraub

Legislative Director and General Counsel, Consumer Federation of American (CFA)
Rachel Weintraub is the Legislative Director and General Counsel for Consumer Federation of America (CFA). Previously, she was the Director of Product Safety. Rachel has worked with Consumer Federation of America since 2002.  Her primary focus is advocacy on product safety issues... Read More →

Speakers
avatar for Celeste Lester

Celeste Lester

Sr. Dir. of QA, Regulatory Compliance and Sustainability, CVS Health
Celeste Lester is an award-winning thought leader in quality assurance, regulatory compliance, corporate social responsibility, and product safety with diverse and large-scale project experience spanning 30 years. As the Senior Director of QA, Regulatory Compliance and Sustainability... Read More →
avatar for Kyle Holifield

Kyle Holifield

Independent Contractor
Kyle Holifield is a legal, compliance, quality and corporate social responsibility executive.  He is a long-time regular attendee of this conference and friend to many in this room.  Kyle has a wealth of knowledge gained through many years of experience at large, mid-sized and small... Read More →
avatar for Fergal Molloy

Fergal Molloy

VP + GM Platform Products, UL
Fergal Molloy has over 28 years’ experience in the high tech industry serving both public and private companies such as Daimler Benz, AMP, Tyco, Parthus Technologies, Trintech, Verifone, Acquirer Systems and UL.   Mr. Molloy is a proven high tech intra/entrepreneur, with a penchant... Read More →
avatar for Matt Smith

Matt Smith

President & Founder, ICIX
Matt Smith is the Founder of ICIX, where he is responsible for determining the company’s vision and cultivating strategic relationships. A recognized authority in supply chain risk management and product safety, he works with governments and advocacy groups to determine and champion... Read More →


Monday February 25, 2019 2:15pm - 3:30pm
Grand Ballroom South

2:15pm

Tutorial #06: Compliance Strategies - Navigating the Asian Market
This session will discuss navigating complex product safety requirements in various Asian countries. Beginning with an overview of the major risks and procedures companies must pay attention to, at both a broader global-approach level and country-specific level, including both China, India, and Korea. Taking a deep dive into the broader product safety and certification system which exists in Korea through current trends, and a closer look into what this looks like when applied to consumer electrical and wireless products. There will be a poll at the beginning of this session to establish the needs and interests of the audience to make the information and examples more relevant for those in attendance.

Moderators
avatar for Andy Church

Andy Church

Founder & President, Insight Quality
Andy Church founded Insight Quality in 2014 after 12 years living in Shenzhen, China and working in the quality assurance testing and supply chain support industry. Headquartered in Dallas, Texas with Chinese operations in Hong Kong, Shenzhen, Yiwu, and Qingdao, Insight provides companies... Read More →

Speakers
avatar for Jay J Kim

Jay J Kim

US Attorney, Kim & Chang
Jay J. Kim is a US attorney at Kim & Chang specializing in litigation, with a focus on intellectual property, product liability and environmental issues. His practice also includes IP prosecution and licensing, in addition to extensive experience in regulatory issues affecting the... Read More →
avatar for Theresa Glenna

Theresa Glenna

Global Market Access Senior Project Manager, TUV SUD America, Inc.
Theresa Glenna possesses more than 13 years of global market access experience.  Theresa Glenna is a senior member of the USA based GMA team at TUV SUD America. She is deeply involved in providing upfront support to ensure customers obtain correct information to make informed decisions... Read More →


Monday February 25, 2019 2:15pm - 3:30pm
Congressional A/B

3:45pm

Tutorial #07: Product Safety Management: How to Establish an Effective Program (repeating)
This panel will discuss how a company should analyze their culture and organization and risk tolerance, and determine what type of program to adopt. Experienced product safety professionals will discuss what works and what doesn't work and how to select the right program. In addition, the panel will survey ICPHSO attendees and members before the meeting to find out what they think works and doesn't work. Survey results will be discussed by the panel.

Moderators
avatar for Kenneth  Ross

Kenneth Ross

Attorney at Law, Bowman and Brooke LLP
Ken has devoted virtually his entire career to product safety.  Starting in 1976, Ken helped Westinghouse Electric set up its product safety and product integrity program.  In 1987, he joined a law firm and has consulted with many manufacturers on product safety, regulatory compliance... Read More →

Speakers
avatar for Don Mays

Don Mays

Chief Safety and Quality Officer, Samsung Electronics America
Don Mays is Chief Safety and Quality Officer at Samsung Electronics America where he has oversight of enterprise quality and product safety. He works to identify and mitigate product risks to Samsung, its customers, and consumers. Most recently Don was Managing Director at Deloitte... Read More →


Monday February 25, 2019 3:45pm - 5:00pm
Grand Ballroom North

3:45pm

Tutorial #08: Social Media, Product Hacks and Consumer Misuse: A Toolkit for the Good, the Bad, and the Unexpected (repeating)
Product hacks, shortcuts, and consumer misuse of your brand's products are all being broadcast on social media every day.  How should a responsible brand behave? Social media strategy is no longer optional for brands; it is a critical part of any brand strategy. In this engaging and interactive session, three major consumer brands and CPSC's social media leader will review the good, the bad, and the ugly of social media and consumer misuse gone awry. As every factual situation is different, your brand may need a different tool from its toolkit each time, depending on the circumstances. Panelists will generously share approaches from their tool-kits that have worked for them as well as those approaches that… didn’t. The panel hopes that audience members will come prepared with their own examples of both successful and unsuccessful approaches.  

TO PREPARE:  Before the panel and throughout ICPHSO, please visit www.productmisuse.com for examples of product misuse broadcast on social media and please add your own examples via Twitter, Instagram, Facebook, and YouTube.  Be sure to use the hashtag #productmisuse and #icpsho in your post and it will display on that website. Examples need not be your own. The panel welcomes your engagement.

Moderators
avatar for Neal Cohen

Neal Cohen

Principal, Neal Cohen Law, LLC
Neal Cohen is an experienced and well-respected product safety attorney and consultant in the United States. He advises companies whose products are regulated by the Consumer Product Safety Commission (CPSC), where he served in various capacities as an attorney and senior official... Read More →

Speakers
avatar for Jennifer Shecter

Jennifer Shecter

Senior Director, Content Impact and Corporate Outreach, Consumer Reports
Jennifer Shecter is the Director of Content Impact & Corporate Outreach at Consumer Reports. In this capacity, she helps lead outreach and communications with manufacturers, partners, and policymakers, coordinating public service activities, and pursuing strategic initiatives to... Read More →
avatar for Vladimir Brajkovic

Vladimir Brajkovic

Head of Development Function, IKEA of Sweden
Vladimir Brajkovic joined IKEA of Sweden in 2016 as Product Requirements and Compliance Manager. Since 2017 he is the Development Function Manager, responsible for Enabling engineering capabilities, Requirements development, Packaging, Product verification, Material management, Product... Read More →
avatar for Alison Erickson

Alison Erickson

Assistant General Counsel, Hallmark
Alison handles intellectual property and product and trade compliance for Hallmark, DaySpring, and Crayola.  As a patent attorney, chemist, and caring consumer, Alison's goals as Assistant General Counsel include protecting and advancing innovation while maintaining supreme quality... Read More →
avatar for Joe Galbo

Joe Galbo

Social Media Specialist, CPSC
Joe Galbo joined the Consumer Product Safety Commission Office of Communication in June 2016 as a Social Media Specialist. In this role he coordinates the digital content and strategy behind all CPSC social media platforms and websites.Follow CPSC on Twitter, Facebook and Instagram... Read More →


Monday February 25, 2019 3:45pm - 5:00pm
Grand Ballroom Central

3:45pm

Tutorial #09: United Interests, Separate Paths: The Intersection of Product Safety and Privacy in an Interconnected World
Historically, protecting the consumer from harmful consumer products has been focused on the potential for physical harm. But as the Internet of Things (IoT) has taken the industry by storm, protecting the privacy of the consumer has become a paramount consideration in product safety. Not surprisingly, an industry long accustomed to tangible, testable safety standards has often struggled to adapt to new considerations, including less familiar regulators and enforcement bodies, fledgling and subjective development standards, overbroad legislation, and quickly evolving technology that is often well outside the manufacturer’s expertise.

This panel will explore how companies can—and must—adapt to meet the challenges inherent at the intersection of product safety and product security to protect consumers from risks in interconnected products.


Moderators
avatar for Meghann C. T. Supino

Meghann C. T. Supino

Partner, Ice Miller
Meghann Supino is a Partner in Indianapolis-based Ice Miller in its Business Group, where she serves clients in a wide array of regulatory and business matters. Primarily, Meghann has focused her practice on regulatory compliance and international trade. Meghann regularly advises... Read More →

Speakers
avatar for Luke Tenery

Luke Tenery

Senior Managing Director, Ankura
Luke Tenery is a Senior Managing Director at Ankura with more than 18 years of experience handling complex cyber issues covering investigations and forensics, data privacy and security, and security management. He is the head of the firm’s national cybersecurity practice and is... Read More →
avatar for Rachel Weintraub

Rachel Weintraub

Legislative Director and General Counsel, Consumer Federation of American (CFA)
Rachel Weintraub is the Legislative Director and General Counsel for Consumer Federation of America (CFA). Previously, she was the Director of Product Safety. Rachel has worked with Consumer Federation of America since 2002.  Her primary focus is advocacy on product safety issues... Read More →
avatar for Renee R. Greggory

Renee R. Greggory

Counsel, Willkie Farr & Gallagher LLP
Renee R. Gregory is counsel in Willkie Farr & Gallagher’s Communications & Media Department.  Renee is an experienced leader in solving complex problems at the intersection of business, technology, policy, politics and the law.  She has a particular focus on the convergence of... Read More →


Monday February 25, 2019 3:45pm - 5:00pm
Grand Ballroom South

3:45pm

Tutorial #10: Reverse Recall: An Analysis of Product Recall From End to Beginning
Deep dive into a product recall by going backwards through the product lifecycle evaluating where quality, compliance and safety preventative measures can be implemented. This will highlight a proactive approach to product design, product classification, factory selection, quality audits, social compliance, a reasonable testing program and more.

Moderators
avatar for Jennifer Barbarisi

Jennifer Barbarisi

Senior Regulatory & Product Compliance Consultant, TÜV Rheinland
Jennifer Barbarisi is part of TÜV Rheinland’s North America Retail team. In her role as a Senior Regulatory & Product Compliance Consultant, Jennifer supports North American based clients with compliance to national and international regulations affecting the toy and promotional... Read More →

Speakers
avatar for Tim Cassidy

Tim Cassidy

Director, Product Safety & Compliance, Best Buy Co., Inc.
Tim Cassidy is director of product compliance and safety for Best Buy Co., Inc. In this role, Tim oversees the company’s product safety programs including compliance with voluntary and mandatory product safety standards, energy efficiency standards, radio frequency interference... Read More →
avatar for Belinda May

Belinda May

ICPHSO President/Partner, Dentons US LLP
Belinda May is ICPHSO's President.  She has served on the ICPHSO Board of Directors since 2015.  Ms. May practices with Dentons' US consumer products, regulatory, and litigation groups and routinely works with colleagues on matters around the world.  She is a partner in the firm's... Read More →


Monday February 25, 2019 3:45pm - 5:00pm
Congressional A/B